Política de Privacidad

Privacy & Data Protection Policy

Aquí Design Pte. Ltd. are committed to protecting and respecting your privacy and data and will never sell or share the information you provide to us with any other company.


This policy explains in detail how we collect and use your information.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting our website and agreeing to this policy, you are accepting and consenting to the practices described in this policy.

This an overview of:

By visiting our website and agreeing to this policy, you are accepting and consenting to the practices described in this policy. We hope the following sections will answer any questions you have but if not, please do get in touch with us.

The legal bases we reply on

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:


In specific situations, we can collect and process your data with your consent. For example when you enquire about or instruct to us to carry out a specific service we offer.

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for delivery, we’ll collect your address details to deliver your purchase, and pass them to our courier.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example we will use your address details to send you direct marketing information by post, telling you about products and services that we think might interest you.

We will also use your usage data to enable us to analyse the use of our website and services we provide.

Information we collect from you and how we use this

We will collect and process the following categories of data about you:

Information you give us

This is information about you that you provide by filling in forms on the website sign up to our email notifications or newsletter service, interacting with our website and social media platforms, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide in the course of the use of our products and/or services to you and the payment for those services.

We may also process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

The information you give us will include your name, address, e-mail address and phone number, as well as information about your business. We’ll only collect your information in line with relevant regulations and law and this may relate to any of our services you apply for, currently use or have held in the past.

Please let us know if the information that we hold about you needs to be corrected or updated.

If you receive marketing communications from us and no longer wish to do so, you may unsubscribe any time by sending an email to

Information we collect about you

This is information about your visit during your time on our website and is collected automatically using small data files called “cookies”. We use cookies to track site usage and behaviour, improve the quality of content, navigation and give you the best online experience during your visit to our website.

Our website uses Google Analytics to collect information about how visitors use our website. Data that is collected includes your geographical location, IP address, length of visit, page views, navigation pathways.

How we use your information

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

Who we share your information with

We sometimes share your personal data with trusted third parties such as:

This is the policy we apply to those organisations to keep your data safe and protect your privacy:

We will disclose your personal information to third parties:

How we secure and store your personal data

We know how much data security matters. With this in mind we will take appropriate steps to protect your information and prevent the loss, misuse or alteration of it.

All information that you provide to us is stored on our, or our selected business partners’, secure servers, and we will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

Unfortunately, the transmission of unencrypted or inadequately encrypted information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted over the Internet and any such transmission is at your own risk.

How long will we keep your personal information?

Whenever we collect or process your personal information, we will only keep it for as long as is necessary for the purpose for which it was collected. When you make an enquiry or commission our services we will keep the personal data you gave us for a period of 5 years from initial contact. However the period of retention will be determined based on whether you continue to reply upon or use our services. At the end of this period your data will be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

What are your rights?

You have a number of rights relating to your information:

Where we rely on our legitimate interest

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

Exercising your rights

Should you wish to exercise any of these rights, you may do so at any time by writing to us. In some cases, we are permitted to charge a small fee in respect of our administrative costs.

Checking your identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

Third party websites

Our website contains links to, and details of, third party websites, such as our clients. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies and practise of third parties.

Contacting the regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Personal Data Protection Commission of Singapore.

You can contact them by emailing:

Or go online to  

Our details

This website is owned and operated by: Aquí Design Pte. Ltd.

Company registration number: 202110093W

Registered office: 531A Upper Cross St, #04-95, Singapore 051531

Nominated data controller: Maria Trujillo Olaiz

Data protection officer: Maria Trujillo Olaiz

We can be contacted as follows:

Policy changes

This policy may be updated periodically to reflect changes in our privacy practices.

5 April 2023